Trouble for long-term tenants! A customer rented for three months. The platform orders were one order per month (paid monthly), but the password became invalid on the expiration day of each month! The new password takes effect only when a new order comes in, with a few hours in between! The guest was locked out once and was extremely angry! Later, I learned my lesson. For long-term rentals, I set a separate long-term password in remotelock. If I don't use it, the platform will do it automatically.
Conclusion: It's truly fragrant, but you need to keep an eye on it!
The first place for saving time and effort! No need to copy and paste to send passwords anymore! Once the platform order is confirmed, the password will automatically fly to the customer's hands (most of the time...) .
Reduce human errors! Sent the wrong room number? Set the password validity period wrongly? The system operates automatically. Theoretically, it is more stable than your hands (except when there is a seizure).
The guests had a great experience! When I saw the password directly in the room reservation APP, I felt that you, the landlord, were both professional and high-tech!
Smoother handover! Is the cleaner's schedule tight? Has the next guest arrived early? Passwords take effect and become invalid automatically by time, and there are much fewer conflicts.
The final truth: When I first started setting it up, I was really at a loss! What are OAuth, Webhook, interfaces... I get dizzy just by hearing technical terms! Fortunately, the RemoteLock customer service is quite patient (though the response is a bit slow), or you can find a friend or assistant who knows a bit about computers to help with it. After it's done, it feels like having hired a password secretary who doesn't get paid for 24 hours! Worth it! Of course, you can't abandon all your old habits. Check the password in RemoteLock the day before your check-in to see if it has been generated and ensure your safety! Oh, by the way, please don't let the community network be cut off again... Amitabha Buddha!
How does RemoteLock integrate with booking platforms?
Oh dear! Don't mention the days when you sent passwords manually before! Booking.com, Airbnb, Xiaozhu... When guests book rooms, I have to check the orders on each platform one by one, and then send password text messages to each guest with great effort. After sending them, I also have to write down the expiration date in a tattered notebook. Last May Day Golden Week, all seven platforms were flooded with orders simultaneously. I was so busy sending out passwords that my hands cramped up. In the end, I even sent the password for Room 201 to the guest in Room 305! That big brother pressed the door for half an hour in the middle of the night and was so angry that he almost called the police! I took a taxi in my pajamas to save the situation. On the way, I was even taught a lesson by the taxi driver, "Be careful in doing things..." Blood pressure directly rose to 180!
Later I found out that something like RemoteLock (their official website seems to be called RemoteLock?) Who cares? I'll just call it a "remote lock". It can actually "hook up" with these room booking platforms! At first, I heard the tech guy talk so much about "API integration" and "automatic synchronization". I thought to myself: Oh no, it's another thing I don't understand and have to pay extra! I gritted my teeth and let my assistant sister play around for two afternoons. It really got connected! It's connected to Airbnb and Xiaozhu. It seems that Booking is going to set up some extra setup, but it hasn't been done yet... But it's enough!
How did they "hook up"? Simple and straightforward version (as I understand it) :
On the platform side: In the Airbnb host backend (or other platforms), find the "Smart Lock" or "Access Control" Settings section (it's hidden so deep!) Choose RemoteLock (You have to search through a bunch of brands, which makes your eyes spin!) . Then you will be asked to log in to your remotelock account for authorization. Just click "Allow" and it's done! Does it feel like authorizing wechat to log in to a mini-program? In short, it's just to let the two of them "get to know each other" and be able to "chat".
On the lock side: In the RemoteLock APP or website, you need to bind the lock to your property in advance, such as "Sunshine Coast 201". Then set a "password rule", for example, is the guest password the last six digits of the order number? Or the date of check-in? It's up to you! Here comes the crucial step! You have to tell the system: When a new order comes from Airbnb, you will automatically generate a password for the room corresponding to this order according to this rule! The effective time is automatically set to 3 p.m. on the day of guest check-in, and the expiration time is automatically set to 11 a.m. on the day of check-out! God is not magical!
From the guest's side: The most amazing one is coming! Guests can directly see the password for opening your home door from the Airbnb APP's itinerary or the confirmation email! No need for me to send text messages anymore! The guest thinks it's high-end, and I don't have to rush around and send the wrong message! Perfect... ? Not entirely!
Ideals are full and rich, but reality... Occasional convulsions:
"Automatic" sometimes becomes "manual"! Most of the time it is silky smooth, but occasionally! I don't know if it's a problem with the platform or RemoteLock dozing off, but the password wasn't generated when the order arrived! Fortunately, I have developed a habit. The day before guests check in, they still take a look at the password list in the APP. If they find one empty, they quickly fill it up manually! Once, it almost overturned!
The password of the cleaner/maintenance worker? It seems that this cannot be automatically generated through the platform order. One still has to manually set a temporary password in the RemoteLock APP and send it to them. But it's still better than before.
Platform switch nightmare? Want to switch to another platform (for example, from Airbnb to Booking) as the main interface? The tech guy said it was okay, but it sounded very troublesome, as if it required reauthorization or something like that. I chose to give up! Use whichever you can first!
Trouble for long-term tenants! A customer rented for three months. The platform orders were one order per month (paid monthly), but the password became invalid on the expiration day of each month! The new password takes effect only when a new order comes in, with a few hours in between! The guest was locked out once and was extremely angry! Later, I learned my lesson. For long-term rentals, I set a separate long-term password in remotelock. If I don't use it, the platform will do it automatically.
Conclusion: It's truly fragrant, but you need to keep an eye on it!
The first place for saving time and effort! No need to copy and paste to send passwords anymore! Once the platform order is confirmed, the password will automatically fly to the customer's hands (most of the time...) .
Reduce human errors! Sent the wrong room number? Set the password validity period wrongly? The system operates automatically. Theoretically, it is more stable than your hands (except when there is a seizure).
The guests had a great experience! When I saw the password directly in the room reservation APP, I felt that you, the landlord, were both professional and high-tech!
Smoother handover! Is the cleaner's schedule tight? Has the next guest arrived early? Passwords take effect and become invalid automatically by time, and there are much fewer conflicts.
The final truth: When I first started setting it up, I was really at a loss! What are OAuth, Webhook, interfaces... I get dizzy just by hearing technical terms! Fortunately, the RemoteLock customer service is quite patient (though the response is a bit slow), or you can find a friend or assistant who knows a bit about computers to help with it. After it's done, it feels like having hired a password secretary who doesn't get paid for 24 hours! Worth it! Of course, you can't abandon all your old habits. Check the password in RemoteLock the day before your check-in to see if it has been generated and ensure your safety! Oh, by the way, please don't let the community network be cut off again... Amitabha Buddha!
Trouble for long-term tenants! A customer rented for three months. The platform orders were one order per month (paid monthly), but the password became invalid on the expiration day of each month! The new password takes effect only when a new order comes in, with a few hours in between! The guest was locked out once and was extremely angry! Later, I learned my lesson. For long-term rentals, I set a separate long-term password in remotelock. If I don't use it, the platform will do it automatically.
Conclusion: It's truly fragrant, but you need to keep an eye on it!
The first place for saving time and effort! No need to copy and paste to send passwords anymore! Once the platform order is confirmed, the password will automatically fly to the customer's hands (most of the time...) .
Reduce human errors! Sent the wrong room number? Set the password validity period wrongly? The system operates automatically. Theoretically, it is more stable than your hands (except when there is a seizure).
The guests had a great experience! When I saw the password directly in the room reservation APP, I felt that you, the landlord, were both professional and high-tech!
Smoother handover! Is the cleaner's schedule tight? Has the next guest arrived early? Passwords take effect and become invalid automatically by time, and there are much fewer conflicts.
The final truth: When I first started setting it up, I was really at a loss! What are OAuth, Webhook, interfaces... I get dizzy just by hearing technical terms! Fortunately, the RemoteLock customer service is quite patient (though the response is a bit slow), or you can find a friend or assistant who knows a bit about computers to help with it. After it's done, it feels like having hired a password secretary who doesn't get paid for 24 hours! Worth it! Of course, you can't abandon all your old habits. Check the password in RemoteLock the day before your check-in to see if it has been generated and ensure your safety! Oh, by the way, please don't let the community network be cut off again... Amitabha Buddha!